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OverDrive Logistics
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Send us a message and we’ll get in touch as soon as possible.
OverDrive Logistics
Get a quote
Send us a message and we’ll get in touch as soon as possible.
At OverDrive Logistics, we’re driven by excellence, teamwork, and a commitment to continuous growth. We take pride in creating a supportive, family-oriented environment where employees are valued, challenged, and encouraged to reach their full potential. Together, we work every day to exceed expectations. That’s The OverDrive Way.
Interested in joining our team?
Submit your resume or contact HR to learn more about current opportunities.
Our Values
At OverDrive Logistics, we value people above all else. We treat one another like family and extend that same respect and commitment to our customers and carrier partners. Here, you’ll find a supportive environment where hard work is recognized, growth is encouraged, and every employee has the opportunity to make an impact.
If you’re motivated to succeed, eager to learn, and ready to grow both personally and professionally, you’ll find a place where your contributions matter. We are committed to helping our employees achieve their goals and build rewarding careers.
Welcome home to the OverDrive family!
“We are a family and have Management that truly cares for our well being.”
“What makes OverDrive different is our relationships and our communication.”
“Our people from management to new hires makes OverDrive better.”
“OverDrive is different than other brokerages because OverDrive cares. I have worked for several companies, including a brokerage, and never before have I been happy to come to work.”
Traffic & Dispatch Coordinators manage communication with drivers to ensure on time pickup and delivery for our customers.
Location: Gainesville, GA
Employment Type: Full-Time, Non-exempt
Schedule: Monday – Friday, 7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM; rotating Saturdays 8:00 AM – 11:00 AM
Position Overview
We are seeking a detail-oriented and driven Traffic & Dispatch Coordinator to support the efficient movement of freight and ensure seamless communication between drivers, carriers, and internal teams. This role is critical to daily operations and serves as the primary point of contact for drivers throughout the lifecycle of each shipment.
The ideal candidate thrives in a fast-paced environment, is highly organized, and takes a proactive approach to problem-solving while maintaining a high level of customer service.
Key Responsibilities
Coordinate and communicate with account managers, carrier representatives, dispatchers, and drivers to obtain necessary shipment and driver information
Execute dispatch procedures and monitor shipments from pickup through final delivery (“cradle to grave”)
Provide real-time tracking updates and proactively identify and resolve delays or issues
Accurately update transportation management systems (e.g., McLeod) with load status, timestamps, and communication logs
Respond to and resolve driver or carrier concerns, escalating when appropriate
Collaborate with internal teams to ensure on-time pickup and delivery while maintaining service standards
Maintain consistent communication with leadership regarding performance, challenges, and process improvement opportunities
Ensure compliance with company policies, customer requirements, and safety standards
Qualifications
High school diploma required; Associate’s degree preferred
Previous experience in customer service and/or logistics preferred
Strong verbal and written communication skills
Ability to multitask, prioritize, and perform effectively in a fast-paced environment
Strong problem-solving and critical-thinking abilities
Proficiency in Microsoft Office; experience with transportation management systems is a plus
Typing speed of at least 40 WPM
Ability to remain focused and productive for extended periods
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Supplemental Benefits
401(k) Plan
Employee Discount Program
Paid Time Off (PTO)
Paid Holidays
We offer a team-oriented environment where communication, accountability, and continuous improvement are valued. This is an excellent opportunity to grow your career in the logistics and transportation industry while contributing to a fast-paced and essential operation.
Become a Team Member
Questions
OverDrive Logistics serves customers nationwide from our Georgia and Pennsylvania offices. We are large enough to offer competitive pay, benefits, and career opportunities, while maintaining the personal, family-oriented culture where every employee matters.
Contact HR at 770-532-1563
At OverDrive Logistics, we invest in our employees' well-being both inside and outside the workplace. We provide employer-paid medical, dental, vision, and life insurance coverage for employees, with family coverage options available, as well as access to supplemental benefits. In addition to paid holidays and PTO, employees enjoy a collaborative, family-oriented culture, employee appreciation activities, and opportunities to support the communities we serve.
At OverDrive Logistics, we combine a family-oriented culture with a commitment to excellence. We strive to create an environment where employees feel respected, supported, and encouraged to grow. Through teamwork, collaboration, and shared success, we empower our employees to reach their full potential while contributing to a workplace that is positive, engaging, and rewarding.
