Business Development/ Customer Sales

The New Business Development Rep will be responsible for securing new business clients for Overdrive Logistics. He/ She will be responsible for the creation and development of business opportunities that are valued by OverDrive and the potential customer. He /She will identify opportunities to reach projected growth and lay the ground work for implementation. He/ She will work closely with and report to the Director of Business Development. This individual is motivating and knowledgeable in the changing markets. A New Business Development position requires someone with strong professional management skills, sound judgement, initiative, extensive knowledge of truckload industry, strong organizational skills, complex problem-solving skills, attentive to details, and must have strong negotiating skills. He/ She understands the importance of building and maintaining strong relationships and possesses effective interpersonal communication skills. This person can recognize challenges and adapt to maximize profitability. This position requires a self-motivated individual. This position is full time and critical in the success of our business. The New Business Development Representative is a key player in the future success of OverDrive Logistics. 

Job Duty & Responsibility: 

• Formulate, direct, or coordinate marketing opportunities and activities to promote services and win new business partnerships. 
• Identify potential new customers’ needs and strategies to develop opportunities and relationships. 
• Promote, Plan, direct, follow-up, and coordinate communications and/or conferences with new and existing customers. 
• Monitor seasonal and regional supply and demand of freight and equipment for negotiating profitable rates with customers. 
• Review strategies and close deals with new and existing customers. 
• Coordinate sales by establishing sales goals, quotas, and territories with the Director of Business Development. 
• Monitor customer performance metrics and review contracts to ensure we are in compliance. 
• Proactively identify potential problems for new customers, offer and implement solutions. 
• Resolve customer complaints regarding sales or support staff. 
• Communicate with account leads and other operations personnel to ensure customer satisfaction and profitability. 
• Work with management to solve higher level issues involving growing business needs. 
• Represent Overdrive at trade association meetings to promote business. 

 Requirements: 

• Bachelor’s Degree preferred 
• Four years minimum experience in freight brokerage 
• Customer sales experience in the industry required 
• Experience moving refrigerated freight preferred. 
• Extensive skills in creating documents, retrieving data from an LMS/TMS, presentations, and spreadsheets using charts and graphs. 
• Ability to travel as needed.